FAQs

Support FAQs
Scanner Selection

Before you do anything else, check which scanner you have selected.  Click on “Select Scanner” button and select the entry for your scanner.

If your scanner is selected, see if there is an alternative entry for your scanner and select it.  Sometimes one version of the driver allows external programs to control them and another version does not.

Multiple Scanner Drivers

You will often see two entries relating to your scanner, one being the scanner manufacturer’s entry and the other being a generic Windows “WIA” entry.  As a general rule, do NOT select the WIA entry as these often have less functionality than the manufacturers entry.

Page Size is Incorrect

Some scanners are unable to accept instructions from external programs as to page size  – in which case, set the “Page Size” to “Set by Scanner” in order that the scanner itself  controls the size of the page to scan.

Nothing Happens when I press “New Scan”
or Scan Settings are Incorrect

Go to File/Scanning Options, and select “Scanner’s Own” interface. This will avoid Scan2Email trying to set the parameters and will make the scanner manufacturers interface open where you can set all the settings.

License Key Not Accepted

Ensure that you enter all the following details EXACTLY as given to you in the confirmatory email, including capital letters and punctuation:

  • Registered Name
  • Email Address
  • License Key

If you still find that the license key is not accepted, then ensure that the version of the installed software is correct. If you have just registered and therefore received a license for version 3, then ensure that you have version 3 installed, and not an earlier version. In the software you can click Help > About Scan2Email to see the version number. If you find that you have the wrong version, then click here to go to the download page to download and install the correct version.

Other FAQs
How can I send scanned documents via email?

With Scan2Email, the process is quick and straightforward. Simply open the Scan2Email application and select the “New Scan” option. After the scanning is complete, click on the “Email” button in Scan2Email, and the software will automatically attach the scanned document to a new email. You can then enter the recipient’s email address, add a subject and message if desired, and hit send.

How to scan and email a document

With Scan2Email, simply open the application and select the “New Scan”. After the scanning is complete, click the “Email” button, and Scan2Email will attach the scanned document to a new email. You can then enter the recipient’s email address, add a subject and message if you like, and click send.

Where can I scan documents and email them?

Download and install Scan2Email onto your Windows PC, and connect your scanner. Then, simply open Scan2Email and select the “New Scan” option. After the scanning is complete, click on the “Email” button in Scan2Email, and the software will automatically attach the scanned document to a new email. You can then enter the recipient’s email address, add a subject and message if desired, and hit send.

Can I scan to pdf?

Yes you can! Simply open Scan2Email and click “New Scan” to scan your document. Once scanning is complete, just click “Save PDF” to save the PDF file to your computer.

How to scan a document to email?

Simply open Scan2Email and click “New Scan” to scan your document. Once scanning is complete, click the “Email” button, and Scan2Email will attach the scanned document to a new email. You can then enter the recipient’s email address, add a subject and message if you like, and click send.

Is Scan2Email scan to pdf software?

Yes, it is. And a lot more. Scan2Email lets you scan documents to PDF and save them to your computer, and also lets you send them via email directly from the app!

How do I scan a paper to email?

Scan2Email allows you to scan a paper and email it. Download and install Scan2Email onto your Windows PC, connect your scanner, and put the paper in that you want to scan. Then, open Scan2Email and select the “New Scan” option. After the scanning is complete, click the “Email” button and Scan2Email will attach the scanned paper to a new email as a PDF for you to send.

Is Scan2Email free scan to pdf software?

Scan2Email is free to download and install on your Windows PC, and you can scan as many paper documents as you like. Scan2Email allows you to save your documents as PDFs on your computer, and can attach the PDF to a new email for you to send.

The free trial version of Scan2Email prints a red watermark on the scanned PDF, but when you register the software there is no watermark.

Is Scan2Email a scan to email app?

Yes, Scan2Email is a scan to email app that lets you scan paper documents to PDF and save them to your computer, and email them.

Is Scan2Email the same as scan2mail?

Yes, Scan2Email is a Windows software app that scans paper documents, saves them to your PC, and sends them by mail using your email software.

Can I adjust the scanning settings in Scan2Email?

Yes, Scan2Email provides you with full control over your scanning settings. Within the application, you can easily adjust parameters like resolution, colour mode, page size and compression level, to tailor the scanned document to your specific needs.

How do I preview the scanned document before emailing it in Scan2Email?

After scanning a document with Scan2Email, you can click the “View” button to preview the document before you send it by email.

Can I scan multiple pages/documents with Scan2Email?

Yes, you can! Scan2Email supports scanning multiple pages or documents in a single scanning session. Simply load the pages into your scanner’s document feeder or place them on the scanner glass, and the software will guide you through the process of scanning and emailing each page as a combined PDF file.

Is there a limit to the file size I can email with Scan2Email?

Scan2Email doesn’t impose any file size limit for emailing. However, keep in mind that some email services may have their own limitations on attachment sizes. If you encounter such restrictions, you can either compress the scanned document or consider scanning a smaller number of pages in a single scan, breaking your document up into smaller PDFs.

Try it for free!